$10 CAPPED SHIPPING WITHIN AUSTRALIA - WE SHIP WORLDWIDE

SHIPPING AND RETURNS

SHIPPING 

  • We ship on Tuesdays and Thursday only. Express post orders placed prior to 2pm will be shipped on the same day orders placed after 2pm will be shipped the following day.
  • We charge $6.50 priority letter with signature on delivery letter on some smaller items where possible.
  • We charge $8.50 shipping and handling on single items or multiple items up to 500g 
  • We charge $10 capped flat rate standard shipping on all clothing and accessory items within a certain weight
  • Extra large or heavy items may incur additional postage charges, calculated at check out.

RETURNS & REFUNDS 

  • We do not refund for change of mind. Please check your product descriptions  carefully before purchasing any item as a refund is only issued if an item is faulty or not as described. You must contact us via email within 7 days at info@sustainablehandmadecollective.com.au if you you are wanting to return any item. Goods must be returned in original condition  and packaging where possible and a store credit will be issued. Cash refunds only given in exceptional circumstances and will only be processed through our websites system.